Welcome to Harper Australia. We are committed to providing you with a pleasant shopping experience, offering fast and reliable deliveries. This shipping policy outlines the terms and delivery times for all orders placed on our website, www.harper-australia.com.

Delivery Areas

We deliver to Australia, all of Europe, and worldwide.

Shipping Costs

All orders come with free shipping. There are no additional charges for product delivery.

Processing and Delivery Times

• Processing Time: All orders are processed within 3-4 business days from the time the order is received.
• Delivery Time in Europe: Once the order is shipped, the delivery time ranges between 7 and 10 business days.
• International Delivery Time: For international shipments, delivery times can take up to 20 business days, depending on the destination.

Order Cancellation

You have 6 hours to cancel an order. After this time, the order will be processed in our system and can no longer be modified or canceled. You will need to wait for delivery to return the package if necessary.

Shipment Tracking

Once your order has been shipped, a tracking number will be provided. You can check the status of your order at any time on our website using the following link: www.harper-australia.com/apps/track123.

Delivery Delays

While we strive to meet the indicated delivery times, extraordinary circumstances (e.g., extreme weather conditions, strikes, etc.) may cause delays. In such cases, we will notify you as soon as possible about any delays.

Shipping Errors

It is your responsibility to provide accurate shipping information at the time of placing the order. If an order is returned due to an incorrect or incomplete address, additional charges may apply for re-shipping.

Issues or Questions

If you encounter any issues with your order or have questions about your delivery status, do not hesitate to contact us at info@harper-australia.com.